AIS Healthcare Ophthalmics

Why we prescribe NovoTears®

Watch Wisconsin ophthalmologists Paul Singh, MD, of The Eye Centers of Racine and Kenosha, and Michael Vrabec, MD, of Valley Eye Associates and Precise Vision, explain why they prescribe NovoTears® to their dry eye patients. 

Video transcript:

On-screen copy:
A better process for serum tears

Paul Singh, MD:
We see a lot of patients with ocular surface disease. Whether we treat with immuo-modulators, anti-inflammatories, or other modalities, we often times reach for serum tears. The problem we face is obtaining serum tears. What AIS offers is a more streamlined, more comfortable process for the staff as well as the patient. 

On-screen copy:
More blood draw options to support more patients

Paul Singh, MD:
AIS will actually go to the homes of the patient, draw the blood for the patient and then ship the product back to them. 

Michael Vrabec, MD:
They’ve done a super great job with their NovoTears program. We’re able to draw the blood ourselves right here, and the pharmacy in Baltimore takes care of making the drops, which we’ve found to be quite good for dry eyes. That’s allowed us to really treat a lot of severe dry eye patients and moderate dry eye patients. 

On-screen copy:
Higher quality standards for more quality assurance

Paul Singh, MD:
Another reason why we chose to work with AIS is their high quality and quality control. Out of all the companies that I have worked with, AIS has the highest standards in terms of their manufacturing process, their shipping process, and again their follow-through. 

On-screen copy:
More support for patients and providers

Paul Singh, MD:
One of the reasons why we chose to work with AIS is their customer service and follow-up. Their follow-up with the patients to make sure they actually receive their medication, to make sure they’re physically taking the medication, that they’re tolerating the medication and that they have an overall positive experience. Michael Vrabec, MD:
Their customer service is second to none. We’ve enjoyed working with them, from the top down. I can’t say enough about the company.

 

Stay connected

Get insights, resources and more from AIS Healthcare.

Step 1 of 2