More support for ophthalmics patients

Get answers to commonly asked questions and discover resources and advocacy groups for eye care patients like you.

Your questions, answered.

Explore our FAQs for ophthalmology patients. Have a different question? Call us at 833.716.0861—we’re here to help.

A specialty pharmacy fills prescriptions for certain specialty medicines. Unlike retail pharmacies, specialty pharmacies also provide a wide range of services to support you based on your unique medical needs. For example, AIS Healthcare can provide education about specific conditions and how to manage your symptoms and avoid complications through medication. We also work with your doctor to make sure that you have access to the right medications.

We provide custom, affordable medications to surgical, clinical and dry eye patients. You can count on us to provide prescriptions of the highest quality, and to be there to support you throughout the treatment process.

Our locations are open Monday through Friday:
Dallas, TX 8:30 AM–5:00 PM Central Time
Hunt Valley, MD 7:00 am–7:00 pm Eastern Time Monday–Friday. Closed on weekends.

You can reach either location by calling 833.716.0861.

No. Our team will call you to arrange delivery to your home or to your doctor’s office.

Although you don’t need to visit one of our locations to pick up your prescription, we’re always available to answer any questions you may have. Contact us anytime.

Call 833.716.0861 to be connected to a member of our team.

Please call our pharmacists or nurses with any questions regarding the following:

  • How to access medications in case of an emergency or disaster
  • How to check on a prescription status
  • How to handle adverse reactions or side effects

Resources and advocacy groups

The American Academy of Ophthalmology, the world’s largest association of eye physicians and surgeons, offers information on eye diseases and treatments as well as eye health tips. https://www.aao.org/eye-health

On the foundation’s website, you’ll find information about glaucoma and resources for patients. https://www.glaucoma.org/