Give your dry eye patients high-quality serum tears—and high-touch patient engagement.

For patients with chronic or severe dry eye, serum tears can provide lubrication and nourishment. However, serum tear preparation and quality can vary, and the process, from scheduling blood draws to paying lab fees, can be time-consuming and expensive for patients and providers alike.

With NovoTears®, high-quality serum tears are easy and affordable. Prepared with a consistent, proven method and accompanied by proactive education and comprehensive support for patients, NovoTears gives patients and providers more of what they need to thrive.

Need other medications for your dry eye patients? We offer a range of dry eye solutions, including artificial tears and preservative-free formulations. Download our Dry Eye IFU sheet to learn more.


Putting quality first in every prescription

The industry leader in quality and patient safety, AIS Healthcare Ophthalmics does more to ensure the consistent, high-quality preparation of NovoTears. Our process ensures the bioavailability of growth factor peptides, fibronectin, immunoglobulins and vitamins, which are all critical to providing severe dry eye relief.1

Unlike many other pharmacies and eye banks, we use:

  • Standard coagulation time for every blood draw
  • Standard centrifuge RPM and spin time for every blood draw
  • Nano-filtration to remove particles that may cause inflammation

In addition, all blood draw centers and mobile phlebotomists are assessed for quality and safety, and our convenient blood draw kits ensure the consistency of the blood draw and preparation process.

NovoTears are typically ready for patients within three to five days.

1Time- and Temperature-Dependent Stability of Growth Factor Peptides in Human Autologous Serum Eye Drops. Bradley JC et al. Time- and temperature-dependent stability of growth factor peptides in human autologous serum eye drops. Cornea. 2009;28(2):200-205. 

Proactive patient support and education

Our highly trained pharmacists educate and consult with each patient. This can help increase patient compliance while allowing for efficiency in your office, helping to give you the time and flexibility to grow your practice.

Our pharmacists:

  • Explain the NovoTears program, including usage and storage
  • Are available to answer questions throughout the course of therapy
  • Engage with thousands of patients every year

The AIS Healthcare Ophthalmics team also coordinates the blood draw processes, helping patients find a convenient location or setting up an in-home blood draw, and sending a NovoTears blood draw kit to the phlebotomist. We also coordinate delivery and confirm receipt of the prescription.


Made just for your patients

NovoTears can be produced with 20%, 33% or 50% serum to best fit patient’s needs. Physicians can also choose NovoTears Plus, which combines NovoTears with cyclosporine, to further customize patients’ eye drops while simplifying medication regimens.