Explore our industry-leading compounding pharmacy.

1

Isolation room

Quality starts here. In this room, we go above and beyond to stop outside contaminants from getting inside the cleanroom.

2

Anteroom

In here, all staff members cross the first line of decontamination and continue taking extra steps to ensure maximum sterility.

3

Gowning room

The last stop before the compounding room, this is where all employees outfit themselves to exceed sterility standards when near patient medication.

4

Compounding room

In this room, pharmacists compound patient-specific medications for more than 26,000 intrathecal pump patients annually.

5

Buffer room

Stock solutions are made here to be compounded into patient medications.

6

Testing area

Here, trained pharmacists perform a thorough evaluation of each syringe.

7

Terminal sterilization room

This is where our proprietary heat and steam process further sterilizes each syringe to help provide a sterility assurance of 1:1,000,000.

8

Processing and shipping room

In this room, syringes are securely packaged and sent to patients.

See how our specialty compounding pharmacies allow us to advance quality standards for intrathecal medications.  

Throughout the care continuum, AIS Healthcare does more to give patients and providers more of what they need to thrive. At the center of our intrathecal care offerings are two state-of-the-art pharmacies that compound and ship more than 120,000 patient-specific medications every year.

Our two 503A specialty compounding pharmacies are built to exceed state and industry standards at every turn. Click through to discover the many ways our compounding facilities and processes go above and beyond to do what’s right, not just what’s expected—and how that improves the lives of patients and providers in ways big and small.

I call AIS Healthcare my poster child of how to do it right.”

Eric Kastango
President of Clinical IQ and CriticalPoint 

Our pharmacies at a glance

Licensed in all 50 states, we have two state-of-the-art facilities—in Dallas, Texas, (our headquarters) and in Ridgeland, Mississippi. Our fully redundant compounding operation ensures drug supply continuity to address potential shortages, providing assurance to patients, providers and payers.

Each of our pharmacies have multiple controlled rooms that exceed the required ISO standards for cleanliness and air quality. All ISO classified environments in both of our facilities are certified by a third party every three months, twice as frequently as industry requirements, giving patients and providers even more confidence in the quality and sterility of our medications.

The internal pharmacy environments were constructed without wood or other non-cleanable surfaces. This allows every cleaning and disinfecting we complete to be on non-porous, easily cleanable surfaces, not just in the controlled cleanroom environments but in the surrounding areas as well. Even though it is not used for compounding, all water coming into the facilities goes through deionization, reverse osmosis, multiple carbon and sediment filters and UV light to achieve the highest possible purity and limit the introduction of bioburdens anywhere in the pharmacy. Backup water treatment ensures a constant flow of purified water for the operation of our facilities. We also have medical-grade air systems that run air through seven different filters before it is used for terminal sterilization and filter integrity testing.

AIS Healthcare uses double-blind order entry and verification, in which all orders are reviewed by two pharmacy technicians and then by two pharmacists, before medication is compounded. Another pharmacist and technician then verify compounding as well as a final pharmacist verification. This means multiple licensed professionals have eyes on every order to reduce the chances of any human error.

In addition to faxed written prescriptions sent to the AIS Healthcare office, physicians can place orders through their EHR systems or use the e-prescribing portal on our DEA-compliant, proprietary EHR to print and sign prescriptions or submit them electronically. Our prescription portal is certified by Surescripts, meaning it complies with all industry standards on sending and receiving electronic prescriptions. In addition, our central data storage system keeps data safe and allows it to be retrieved at either pharmacy whenever its needed.

Both pharmacies have automated facility management systems that go above industry standards to help us maintain optimal internal temperature, air pressure and humidity. In the event of a power outage, both buildings have generators and redundant units to maintain temperature, water and steam generation, helping us ensure patients get the medications they need even during an emergency.

We are regularly inspected by national and state boards of pharmacy as well as the U.S. Drug Enforcement Administration and the U.S. Food and Drug Administration (with zero Form 483 observations on the last inspection). We are dually accredited by URAC and the Accreditation Commission for Health Care (ACHC), and our Ridgeland, Mississippi facility received the first URAC accreditation for Home Infusion Therapy Supplier (HITS).

A Center of Excellence in intrathecal medication compounding, our pharmacies work to promote clinical excellence here and throughout the country. We conduct on-site training for nurses and offer preceptorships, internships and fellowships for providers or students, and we invite physicians to both locations for ongoing education programs.