Your Trusted Clinical Partner for In-Home Patient Care

Specializing in Immunoglobin (Ig) and Alpha-1 therapies

AIC is not like other specialty pharmacies. We specialize in a select few therapies tailored for patients with rare diseases, enabling us to possess in-depth expertise and deliver exceptional clinical care. We offer a streamlined onboarding and communication process for both patients and providers.


Why choose AIC as your partner for in-home patient care?

200+

experienced nurses on staff, which allows for consistent patient care

98%

of patients receive care from an AIC-employed nurse*

97%

patient medication adherence rate

99%

patient satisfaction

24/7

access to a dedicated team of clinical and support staff

*AIS Healthcare nurses are credentialed as Advanced Nursing Solutions. This team is a nationally accredited leader that provides in-home nursing care.


Our Center of Excellence Clinical Approach to Patient Care

Dedicated team for patient care and service delivery that includes:

  • Clinical Pharmacists
    • Deliver disease-specific medication review and education to all patients
    • Monthly patient adherence calls to review patient tolerability and complete refill assessment
    • Assist provider with dosing review and recommendations as needed
  • Home Infusion Nurses
    • 200+ experienced nurses on staff
    • 98% of patients receive care from an AIC employed nurse*
    • Certified in IV and SubQ medication administration
    • Hold Immunoglobulin National Society (IgNS) and pediatric certifications
    • Undergo advanced and ongoing clinical training
  • RN Clinical Review Specialists
    • Conduct clinical review of every new referral
    • Ensure documentation complies with insurance requirements
    • Dedicated clinical appeals team to assist with insurance denials
  • Patient Access Specialists
    • Review and check benefits for every patient
    • Initiate patient welcome call within 24 hours of receiving referral
    • Communicate financial assistance opportunities to patients
    • Facilitate ongoing insurance reauthorization for continuity of care

Our Streamlined Onboarding Process Makes It Easy to Get Patients Started

  1. Simply fax the completed patient referral form and documentation to 844.259.0209.
  2. Patient is called within 24 hours after referral is received.
  3. Benefits are quickly reviewed and verified.
  4. RN conducts clinical review to maximize approval success.
  5. Our team submits to insurance for prior authorization.
  6. Provider office is updated on approval status throughout the process.

Patient is called 24-48 hours before each infusion to confirm appointment and ensure medication supplies have arrived.

  • Provider office is notified if any scheduled visit is canceled or changed

In-home infusion service conducted.

  • If desired, provider office is sent infusion nursing notes and POC after each infusion

Patient is called 48 hours after each infusion to assess therapy response.

  • Provider office is notified if any safety concerns arise during infusion or post infusion

If you have any questions or would like to get started, contact your AIC representative or contact us at 800.482.8466

Supply to meet Ig infusion needs for patients with immunodeficiencies 

AIC is contracted with multiple Ig suppliers for long-term supply agreements. This helps guarantee product availability and allows us to onboard more patients. We are also a limited distribution partner for the following Ig products.

Asceniv
Cutaquig®
Cuvitru®
Gammaplex®
HyQvia®
Xembify®

Learn more about available products in our brochure.

Nationally recognized quality

AIC holds dual accreditation from URAC and Accreditation Commission for Health Care (ACHC), undergoes regular inspections by the State Boards of Pharmacy, and is a proud member of IgNS.