Leading the way in patient care

Pam Carter

Chief Nursing Officer

Pam, a registered nurse and healthcare professional with experience in hospital, home care and specialty pharmacy settings, serves as Chief Nursing Officer at AIS Healthcare. In her previous position as Vice President of Clinical Operations at Ashfield Healthcare, her primary focus was the launch and execution of multiple national clinical programs. She has more than 30 years of diverse experience, including as the National Leader of the UCB Immunology Nurse Team and Associate Director of Immunology Marketing; Senior Product Brand Manager for Schering-Plough (MERCK) and General Manager and Senior Director of Clinical Marketing for Option Care.

Pam also has held national leadership responsibilities, developing and launching innovative clinically based programs focused on patient adherence and persistency. She has a Bachelor of Administration in Marketing and Business Administration from Columbia College along with a Master of Business Administration from William Woods University. She is also a member of the National Association of Professional Women.

Leah Rodemaker

Regional Director of Infusion Nursing, Southeast Region

Leah joined AIS Healthcare in 2014 and currently serves as Regional Director of Infusion Nursing in the Southeast Region, supervising more than 50 nurses in five states. She has more than 8 years of hands-on nursing experience, previously working as an in-home infusion care nurse and in the cardiac intensive care unit at South Georgia Medical Center.

Leah holds a Bachelor of Science in Nursing from Valdosta State University and a Bachelor of Science in Business Administration from Presbyterian College.

Katie Phillips

Regional Director of Infusion Nursing,
Mid-South Region

Katie joined AIS Healthcare as a staff nurse in 2019 and is now a Regional Director of Infusion Nursing in the Mid-South Region. She previously worked as a post-anesthesia care unit nurse at Ephraim McDowell Regional Medical Center and in the emergency departments of several other healthcare facilities. 

Katie earned an associate degree in nursing from Eastern Kentucky University and a bachelor’s degree in nursing from Western Governors University. 

Natalie DeGroff

Senior Regional Director of Nursing & Operations, Western Region

Natalie brings over 20 years of comprehensive nursing experience spanning a wide range of healthcare settings. Since joining AIS Healthcare in 2017, she has led with clinical excellence and operational insight, currently serving as the Senior Regional Director of Nursing & Operations for the Western Region.

A board-certified Family Nurse Practitioner, Natalie has held key roles across multiple areas of healthcare, including interventional pain management, targeted drug delivery, home infusion services, specialty pharmacy, case management, and health call center operations. Her clinical background also includes hospital-based critical care, ambulatory cardiac and electrophysiology care, and primary care practice—equipping her with a deep understanding of both acute and chronic care delivery models.

Natalie holds a Bachelor of Science in Nursing from the University of Arizona and a Master of Science in Nursing (Family Nurse Practitioner) from Regis University. She also completed an Executive Leadership certificate program at The George Washington University School of Nursing. She is an active member of the American Academy of Nurse Practitioners.

With a passion for advancing patient care and nursing leadership, Natalie continues to drive high standards in home infusion and specialty pharmacy services across the Western U.S.

Sonya Forrester

Regional Director of Intrathecal Nursing, North/Central NW

Sonya joined AIS Healthcare as a staff nurse in 2019 and currently serves as Regional Director of Intrathecal Nursing in the North Central Region. She previously worked in pain management, urgent care, family practice and stroke care at Ballad Health in Tennessee. 

Sonya earned an Associate Degree in Nursing from Walters State Community College in Morristown, Tennessee.

Janet Heckert

Regional Director of Intrathecal Nursing, South/Central SW

Janet brings more than 27 years of nursing experience to her role as Regional Director of Intrathecal Nursing in the East Region at AIS Healthcare. A dedicated and experienced nurse, she worked in several departments at Via Christi Hospital. She is also skilled in nurse management and education, having spent more than 20 years leading preceptorships with new hires and nursing students.

Janet received her Associate Degree in Nursing from Labette Community College in Parsons, Kansas.

Jyotsna “Becky” Pant

Senior Manager Targeted Drug Delivery Nursing Operations

Becky joined AIS Healthcare in 2017 and currently serves as Senior Clinical Manager of Care Connect, our phone-based care management program. She has more than 13 years of experience, including critical care nursing at the Heart and Lung Transplant ICU at the University of Alabama at Birmingham Hospital. She previously served as a Healthcare Management Consultant at MeritLinkx Healthcare Consulting and was a case manager at Archway Home Health.

Becky received her Bachelor of Science in Nursing degree from the University of Alabama at Birmingham and her Master of Health Science degree from Texas Christian University.