24/7 phone-based service to help patients and providers thrive
Care Connect® is supported by extensively trained and experienced TDD nurses.
Our specially trained team helps clinics better serve patients between appointments while offering patients the access, communication and confidence they need.
Care Connect has a 96% patient satisfaction rate.
Care Connect includes:
- Phone-based patient support services
- 24/7/365 telephone support for patients from a team of nurses
- Patient access to billing and insurance support
- Health education and community resource information for patients
Benefits for patients and providers
For patients
Care Connect offers an optimized care experience. The phone-based service engages patients, provides access to care and gives them access to around-the-clock nursing support and education.
For providers
Our specially trained team helps clinics better serve patients between appointments while offering patients the access, communication and confidence they need.
How it works
The Care Connect team consists of nurses trained in targeted drug delivery (TDD) pumps. They engage with patients over the phone to answer questions and resolve any issues that may have arisen, contacting the patients’ healthcare providers as appropriate.
Patients may also contact the Care Connect team 24/7 with questions or concerns.
