Care Connect offers an optimized care experience. The phone-based service engages patients and gives them access to around-the-clock nursing support and education.
Care Connect adds efficiency and simplicity while keeping providers informed. The care coordination program collects current, valuable patient information to help providers get ahead of problems while reducing unnecessary calls and improving workflows.
The Care Connect team consists of nurses trained in targeted drug delivery (TDD) pumps as well as pharmacists, reimbursement specialists and customer service support staff. They proactively engage with patients over the phone to answer questions and resolve any issues that may have arisen, contacting the patients’ healthcare providers as appropriate.